HoopLife Privacy Policy

PRIVACY POLICY

OUR APPROACH TO PRIVACY

LAST MODIFIED: Aug 21, 2025

HoopLife Basketball Inc. (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, store, process, transfer, share, and use personal information provided by participants, parents/guardians, and visitors to our website and programs.

HoopLife Basketball Inc. operates youth basketball programs, camps, training sessions, and related services (collectively, the “Programs”). This policy applies to all interactions with HoopLife, including our website, registration systems, communications, and in-person programming.

By participating in our Programs or accessing our website, you consent to the practices described in this Privacy Policy.

1. SUMMARY

• We collect personal information you provide (such as registration details, medical information, or contact details) as well as technical information when you visit our website (such as IP address, browser type, and cookies).
• We use this information to operate our Programs, communicate with you, ensure participant safety, process payments, and improve our services.
• We do not sell your personal information. We share it only as needed to deliver our Programs, comply with legal obligations, or with your consent.
• Your information is stored securely, and reasonable measures are taken to protect it.
• You may request access to, correction of, or deletion of your personal information by contacting us at info@hooplifebasketball.com.

2. PERSONAL INFORMATION WE COLLECT

Information You Provide

We collect personal information when you register for Programs, fill out forms, contact us, or communicate with our staff. This may include:

• Participant and guardian details: name, address, phone number, email address, date of birth.
• Emergency and medical information: allergies, health conditions, emergency contacts (collected only for program safety).
• Payment information: credit card or other billing details.
• Feedback and correspondence: emails, surveys, testimonials, or comments shared with us.

Information Collected Automatically

When you interact with our website, we may collect:

• Device and browser details.
• Usage data (pages visited, time spent, etc.).
• Cookies and similar technologies (see Section 9).

3. HOW WE USE YOUR INFORMATION

We use your personal information to:

• Register participants and manage Program operations.
• Communicate with participants and families regarding schedules, updates, and safety information.
• Process payments securely.
• Respond to questions or concerns.
• Promote HoopLife programs (with your consent, testimonials and photos may be used in marketing).
• Improve our Programs and website.

4. DISCLOSURE OF INFORMATION

We may share personal information with:

• Service providers (such as payment processors, website hosts, or insurance providers) who help us deliver our Programs.
• Medical professionals or emergency responders in case of participant health or safety incidents.
• Legal authorities if required by law.

We do not sell or rent personal information to third parties.

5. MARKETING & COMMUNICATIONS

From time to time, we may contact you with updates, promotions, or news about HoopLife programs. You can opt out at any time by using the unsubscribe link in our emails or contacting us directly.

6. SECURITY & STORAGE

We take reasonable steps to protect your information from unauthorized access, use, or disclosure. Payment transactions are encrypted, and access to personal information is limited to staff and service providers who require it to perform their duties.

7. RETENTION OF INFORMATION

We keep personal information only as long as necessary for the purposes outlined in this policy, including program operations, safety, and legal obligations.

8. CHILDREN & YOUTH PRIVACY

As a youth basketball program, we collect information about children directly from parents or guardians during registration. We do not knowingly collect personal information from children without parental consent.

9. COOKIES & TECHNOLOGIES

Our website uses cookies to improve user experience, track website usage, and support marketing. You can adjust your browser settings to block cookies, though this may limit functionality.

10. YOUR RIGHTS

Under Canadian privacy laws, you have the right to:

• Access personal information we hold about you.
• Request corrections if information is inaccurate.
• Withdraw consent for certain uses.
• Request deletion, subject to legal and program obligations.

To exercise these rights, contact us at info@hooplifebasketball.com

11. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. Any significant changes will be communicated via email or posted on our website, with the “Last Modified” date updated accordingly.

12. CONTACT US

If you have questions or requests regarding this Privacy Policy, please contact:

HoopLife Basketball Inc.
Regina, Saskatchewan, Canada
Email: info@hooplifebasketball.com