Individual 1 ON 1 Training is not included in HoopLife Memberships in order to book one on one sessions with your coach. Please click here.

Active members will receive a discounted rate automatically applied on any purchase of a HoopLife camp. The discounted rate will be dependant on the membership description.

The discount will only be applied to the member, other family members or attendees will not be able to receive the discount.

Memberships are automatically charged through your Credit Card at the time of renewal.

If you purchased multiple months upfront and/or a year, at the time of renewal your membership will be renewed on a monthly basis if you wish to pay multiple months up front and take advantage of our multi month discount contact us at info@hooplifebasketball.com.‍

You can cancel your Membership giving 30 days' notice in the centre. If you are unable to use a Credit Card for your Membership Contact Us!

No. Memberships are not allowed to be used as a “Monthly Pass” Every Membership is a 3-Month Commitment.

‍After the first 3 payments, you are able to cancel anytime by giving 30 days notice only at the HoopLife centre.

No. Each Membership and the sessions associated are for one athlete only.

No. Membership Sessions are added every month on the day your monthly payment is processed and you will be able to use them through the month all unused sessions generated by a membership will be forfeited if not used before the last day of the month, as the next months' sessions will load up when your payment is processed.

‍If you purchase multiple months up front you will be given all credits up front for that period.

If you are late on a payment you will be charged a fee of $20 per week until your payment is made.

After 4 weeks, if your membership fee is still unpaid, your membership will be cancelled. If you wish to reactivate your membership you will be charged the late payment fee. ($80)

You can change the default payment method for your membership anytime on your account information page.

Every Membership is a 3-Month Commitment. After the first 3 payments, you are able to cancel anytime by giving 30 days' notice at the HoopLife Center.

‍Monthly HoopLife Membership Cancellation Policy
‍Members that wish to cancel their membership are required to fill out a cancellation request form 30 days prior to their next payment. This must be done in person at the HoopLife Center. HoopLife will not be accepting cancellation request through email or phone to protect our clients’ information. The cancellation will not be effective until it is processed and approved by management. The front desk staff will be able to assist you with any request or questions that you may have.

‍Yearly HoopLife Membership Cancellation Policy
‍HoopLife yearly members have 15 days after their purchase to cancel their membership and receive a full refund. There will not be a refund available for those who cancel outside of the 15 day period. All members that wish to cancel are required to fill out a cancellation request form in person at the HoopLife Center. HoopLife will not be accepting cancellation request through email or phone to protect our clients’ information. The cancellation will not be effective until it is processed and approved by management.The front desk staff will be able to assist you with any request or questions that you may have.

‍

A HoopLife membership is a cost effective way for your athlete to attend our training sessions.

Memberships offer discounted rates on sessions to reward those who come consistently to HoopLife. Members will receive further discounts and perks depending on their membership, the higher your tier the more benefits you will receive.

Each membership is assigned to an athlete. The credits will only be available for the specified athlete, membership credits can not be shared between family members. Memberships payments are automatically charged Monthly or Yearly from the method of payment linked to your HoopLife profile.

Your HoopLife membership will be active from the moment you complete your purchase and will be charged on the same date each month. You can cancel your Membership by giving 30 days notice to the staff at the HoopLife centre.

Camps are NOT included in a HoopLife Membership, ONLY Weekly Sessions that run year-long (even in Summer).